PRIVACY POLICY

Privacy Policy
Last Updated: September 24, 2026
Jackson Made ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.
 
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website

• Request information about our services

• Request a quote

• Submit a project inquiry

• Communicate with us by email or other means

• Purchase or request our services

Depending on how you interact with Jackson Made, this information may include:

• Your name

• Email address

• Phone number

• Business or company name

• Billing or payment information

• Project details and information you provide about your business

• Files, images, logos, text, or other materials you provide for a project

You are not required to provide personal information simply to browse our website. However, certain information may be necessary for us to respond to inquiries or provide requested services.
 
2. How We Use Your Information
We may use the information we collect to:

• Respond to inquiries and requests

• Provide graphic design and related services

• Communicate with you about your project

• Provide quotes, invoices, and other business communications

• Process payments

• Deliver completed projects and files

• Improve our website, services, and customer experience

• Maintain business and financial records

• Comply with applicable legal obligations

We will not use your personal information for purposes unrelated to our business activities without a reasonable basis for doing so.
 
3. Payment Information
Jackson Made accepts payments through Wix Payments, as well as third-party payment services such as Venmo, Cash App, and Zelle.
When you make a payment through Wix Payments or another third-party payment provider, your payment information may be collected and processed by that provider in accordance with its own privacy policy and terms of service.
Jackson Made does not intentionally collect or store your full payment card or bank account information when payment is processed through these third-party providers.
We may receive limited payment-related information, such as your name, transaction amount, payment status, and transaction date, as necessary to confirm and maintain records of your payment.
For more information about how these providers handle your information, please review their respective privacy policies and terms.
 
4. Information Sharing
We do not sell your personal information.
We may share information when reasonably necessary to operate our business, provide services, process payments, operate our website, or comply with legal obligations.
For example, information may be shared with:

• Website hosting or technology providers

• Payment processors

• Email or communication providers

• Professional service providers assisting with our business

• Government authorities or other parties when required by law

We do not provide your personal information to third parties for their own unrelated marketing purposes.
 
5. Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to help us understand how visitors use the website and to improve its functionality and performance.
These technologies may collect information such as:

• Pages visited

• Approximate location

• Browser or device information

• Referring website

• General website usage information

The specific cookies and analytics technologies used may change as our website develops.
 
6. Client Files and Project Information
When you provide Jackson Made with files, images, logos, photographs, text, or other materials for a design project, we may retain those materials as reasonably necessary to complete your project, communicate with you, maintain business records, or resolve potential disputes.
You are responsible for ensuring that you have the appropriate rights or permissions to provide materials to Jackson Made for use in your project.
 
7. Portfolio and Marketing
Jackson Made may display completed design work in its portfolio, website, social media, or other promotional materials.
Where appropriate, we may identify the client or business associated with the work.
If a project contains confidential or sensitive information, please let us know before the project is completed if you do not want the work displayed publicly.
Any portfolio use is subject to applicable client agreements and intellectual property rights.
 
8. Data Security
We take reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
 
9. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services, or other services.
Jackson Made is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of those services before providing them with personal information.
 
10. Children's Privacy
Our website and services are not directed toward children under the age of 18.
We do not knowingly collect personal information from children under 18. If we become aware that we have unintentionally collected such information, we will take reasonable steps to delete it.
 
11. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
We may need to verify your identity before completing certain requests.
 
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our business, website, or applicable laws change.
When we make changes, we will update the "Last Updated" date at the top of this policy.
Your continued use of the website after changes are posted indicates that you have reviewed the updated policy.
 
13. Contact Us
If you have questions about this Privacy Policy or how Jackson Made handles personal information, please contact us:

Email: contact@thejacksonmade.com